How we work on your engine
You should know what you are agreeing to at each stage. We explain which checks are useful, what we can tell from the results and what still has to be established before the work can be quoted.
From your first message to a quote
- Tell us what happened. Include the make, model and year and describe the fault. If the car cannot be driven, discuss collection with us first.
- Agree the checks. We explain what the engine assessment is intended to establish. If it requires dismantling, we agree the scope before starting.
- Review the quote. Once there is enough information, we discuss the options, what work is included and what it will cost. We point out any findings still needed that could affect the proposal.
From your approval to handover
If the job changes once the engine is open
We explain the further damage, what it means for the quote and what options you have. We agree any additional work with you before going ahead.
When you get the car or engine back
We go through the work carried out and anything you should know at handover. If Automóviles Hubert has repaired or rebuilt the engine, see the engine warranty information. Where another garage is handling part of the job, agree who takes over from there.
