When the engine won’t start
What happened when you last tried? There is a useful difference between the engine turning over without firing, a click and no response at all. Use what you already noticed. Repeated attempts are not needed to describe the fault.
If the engine doesn’t turn over
The battery, electrical connections or starter circuit could be involved. Lights on the dash and a single click are clues, not a conclusive test. Mention whether the car had been slow to start and what warnings you saw.
If the engine turns over but doesn’t fire
Possible causes vary by engine and can include fuel supply, ignition, sensors or compression. If it stopped suddenly and there are signs of a timing fault, avoid trying to start it again until the problem is assessed.
If you need to get the car to us
Tell us where it is and what happened the last time it ran. We can discuss the first diagnostic checks and whether to arrange collection.
Start by telling us about the fault
Open WhatsApp, review the suggested message and decide whether to send it.